PlayLive Casino Review

Whether you love the instant pleasure of online slots or the thrill of slower-playing table games, PlayLive Casino offers one of the most exciting online gaming experiences in South Africa. With more than 1300 exciting casino games to choose from, PlayLive Casino is also the only local operator to offer a live casino experience that includes a real-life human dealer on the other side of your screen! No matter if you choose to play at home or on the go, at PlayLive Casino you can have a piece of the betting action wherever you are, wherever you want.

In this detailed review, we’ll give you the full inside scoop on PlayLive Casino, covering all the ins and out of their product such as bonuses, game selection, user experience, banking, customer service and much more. We’ll know we’ve done a good job if after reading our take on PlayLive Casino, you feel like you’ve played there before, so please let us know how we did at the end!

Legality & Player Security

PlayLive Casino is licensed and regulated by the Curaçao Gaming Control Board, which is internationally recognized for its stringent standards as a casino gaming authority. Under this authorisation, you are guaranteed a safe and secure online casino environment with strict measures as it pertains to player data protection and security. Some of these measures on the site include cardholder authentication and 3D-secure, password-protected banking.

How To Sign Up With PlayLive Casino

To create an account, visit PlayLive Casino and click Register at the top right of the homepage. Fill in your details such as your email address, mobile number and date of birth. You’ll also need to choose a username and password before completing the sign-up process.

PlayLive Casino Welcome Bonus & Codes 

PlayLive Casino has a welcome bonus offer for South African punters new to their casino. The offer is a 100% deposit match up to R25 000. Once you’ve registered an account, the PlayLive Casino bonus codes will be revealed and available for you to use. The wagering requirement for this bonus is 40X. For example, if you deposit R100, you will need to place R4 000 in bets (40 X R100) before a withdrawal can be made.

PlayLive Casino Welcome Bonus: Terms and Conditions

  • This bonus applies to new customer deposits and up to the first 3 deposits only.
  • A minimum deposit of R50 is required to receive this bonus.
  • The wagering requirement is 40X on the bonus amount before a withdrawal can be made.
  • The maximum bet when using the welcome bonus is R100. Customers risk having their funds confiscated if they place a wager higher than this amount.
  • The maximum winnings from the bonus are 5X the deposit amount. Should customers attempt to make a withdrawal for higher than this amount, the excess amount will be voided.
  • The bonus cannot be wagered on progressive jackpots.

Limited-Time & Ongoing Promotions

  • 100% Deposit Bonus Coupon: Get a 100% bonus on your next deposit (Wagering = 40X)
  • 10% Monday Cash-Back Bonus: Get refunded 10% of your net losses from the previous week. These bonuses come with no wagering requirements and don’t require you to opt-in!
  • Cash-Drop Friday: Every Friday (8 pm-10 pm) 20 lucky players will receive a R1 000 cash bonus.

Discretionary & Loyalty Bonuses 

If you’re lucky, there are a variety of bonuses that can be credited to your PlayLive Casino account for you to redeem. These incentives are usually awarded based on your activity on the site and include deposit bonuses, free spins and more. 

To check availability for bonuses/free spins, click on your account profile located on the top right of the PlayLive Casino homepage. If there’s a bonus available, click Redeem Coupon to claim your prize. All bonuses are valid for 7 days and wagering requirements must be met within this time frame or the bonus is forfeited.

Can I Opt-Out Of Wagering Requirements?

PlayLive Casino is unique in that they allow you to opt-out of wagering your bonus. If you choose this option, the percentage of wagering you complete determines the amount of bonus money that is converted to cash in your main wallet—up to 50%. For example, if you have a R1 000 bonus balance and have completed 37% of wagering when you decide to opt-out, your main wallet is credited with 37% of your bonus balance (R370) in withdrawable cash. 

When choosing to opt-out, the maximum cash settlement is 50% of your bonus balance. If you wager more than 50% of your bonus you’ll have to go on and complete 100% of wagering before you can request a withdrawal. You can easily track your bonus wagering progress in real-time on the top right of your profile, which is represented as a percentage of the total amount required.

User Experience

First-time visitors will all agree that PlayLive Casino site has a definite air of sophistication. One can’t help getting the feeling you’ve entered a high-end, exclusive establishment upon entering the online casino. From the well-curated images of affluent-looking people set against a starry night sky to the minimalist design of the casino game directory, the site does a sterling job of setting the mood for an evening of gambling. Sitting in your pyjamas at home you might even feel a little underdressed… but who are we to judge!?

We give PlayLive Casino full marks for its user experience which is unlike anything we’ve experienced at an online casino. The dark-mode site design makes the menus and icons stand, making not only for easier navigation but also reduced eye strain. What’s more, the dark-mode design further emulates a real-life casino environment which is dimly-lit by slot machines. With sensational graphics and crystal-clear displays, you’ll be totally immersed in the action as if you were right there playing your favourite slot or table game!

PlayLive Mobile

 Mobile websites are no longer a nice-to-have for sportsbooks and casinos but an essential part of doing business. Customers want the convenience of betting on their mobile devices from anywhere, at any time. PlayLive Casino has an excellent mobile site which offers punters all the features and capabilities of the desktop site. We honestly couldn’t be more impressed with the PlayLive Casino mobile site, which is not only functionally designed but also does an excellent job of replicating the desktop user experience. 

The mobile site is adaptive and adjusts its screen size to the device you’re using. The site can be navigated from two menus—one vertical, one horizontal—which are easily accessed from the top of the homepage and arranged in a logical manner. There’s also a convenient search bar located at the top of the homepage to help you find any specific casino games, though we doubt you’ll need it!

For both new and existing customers, the Register and Login buttons are easy to find at the top right of the homepage, so you won’t have any problem signing up or accessing your account.

PlayLive Casino Games

With more than 1300 exciting casino games to choose from, you’ll never run short of betting action at PlayLive Casino. The games are conveniently arranged on the site by category and very quick to load. The long list of cutting-edge software providers includes Onetouch, Caleta Gaming, Indi Slots, Gameart, Betsoft, Play ‘n Go, Wazdan, Kalamba Games, Evolution Gaming and Blueprint Gaming. 

Online Slots

Online slots are a firm favourite for their ease of play and the instant gratification they offer punters. At PlayLive Casino, you can choose from video slots, classic slots as well as progressive slots with huge accumulating jackpots which can pay out millions at any time! Lady of Fortune, Imperial Dragon, Sabaton and Event Horizon are some big ones to name just a few.

Table Games

Table games are another popular option for punters at PlayLive Casino with poker, blackjack, baccarat, rummy, mahjong and more available. There are multiple versions of each table game to suit your preference, style of play and staking habits. Russian Poker, as well as Classic, European, French and American Roulette, are just some examples of the game diversity you can enjoy at PlayLive Casino.

Live Games

For punters who like the feel of a brick-and-mortar casino when playing online, these games at PlayLive Casino are a perfect fit. From the live casino lobby, you can choose from roulette, baccarat, blackjack and poker as well as game shows like Deal or No Deal, Monopoly, Dream Catcher and more.

Can I Try Out Games For Free?

Yes. Sometimes you want to see how a game works before putting down any real money and PlayLive Casino lets you do this. To test any of the slot or table games available at PlayLive Casino, simply hover over the game you’d wish to demo and click Try. The only games you won’t be able to free play are the live games.

Banking

PlayLive Casino offers all the most common deposit methods which include debit and credit cards (Visa and Mastercard) as well as Instant EFT. The minimum amount for deposits into your casino account is R50. 

For withdrawals, the only available option is to receive your funds via an EFT to your bank account. Same day payouts apply to all withdrawals requested before 2pm (Monday to Thursday). If there’s a bonus on your account, you’ll need to meet the wagering requirements before requesting a withdrawal. The minimum withdrawal amount is R100 and the maximum is R25 000 per week, depending on your VIP status and player profile.

How To Make A Deposit With PlayLive Casino

  1. Log in and click ‘+’ at the top right next to your account profile. Alternatively, click the Deposit icon on the carousel above any of the games menus.
  2. Enter the amount you wish to deposit.
  3. Choose your payment method and click Deposit.

VIP/Loyalty Programmes

PlayLive Casino rewards punters for playing regularly on the site. Your VIP status is based on a points system whereby each tier has different rewards such as bonuses and the opportunity to take part in exclusive tournaments.

Responsible Gaming

PlayLive Casino provides a safe betting platform and asks customers to use their services responsibly. They encourage customers to have fun on their site without allowing their gambling to affect their daily life or time spent with family and friends. On the PlayLive Casino website, they acknowledge a small number of customers can develop gambling-related problems and stress the importance of only using expendable income for gambling purposes. At this stage, we are not aware of any restrictions players are able to put on their casino accounts such as deposit limits or self-exclusions.

Customer Service

The customer support team at PlayLive Casino is staffed by attentive and knowledgeable agents who are available from 9 am to 9 pm daily to ensure all player queries are handled with speed and efficiency. The easiest way to contact customer support is to use the live chat feature on the site. From any page, just click the purple speech bubble at the bottom right of your screen to launch the live chat feature.

Our Verdict

Our experience at PlayLive Casino has been an overwhelmingly positive one. We are impressed by the wide selection of games available which caters to every kind of casino player, but more than that, the overall user experience which rivals platforms on the international market. When one considers that online casinos were only recently legalised for operation in South Africa, it’s even more humbling that a crowd like PlayLive Casino can come to market with such a slick and sophisticated product so early in the game!

PlayLive Casino founder Rob Keats built this platform with the philosophy of creating an enjoyable and human experience for players, and we can’t fault his execution. Everything from the website’s immersive design, clever attention to detail, user-friendly navigation and features that anticipate users’ needs, it’s obvious he created the site from the perspective of the player he is himself.

What we love

  • 100% welcome bonus up to R25 000
  • More than 1300 games to choose from 
  • First-rate user experience and site design
  • Generous deposit bonus and cash-back promotions
  • Demo/Free play available for most casino games
  • Flawless mobile site with top-notch user experience
  • Bonus wagering opt-out
  • Same-day payouts

What can still improve 

  • Limited deposit methods (no vouchers or e-wallets)
  • Availability of deposit limits or self-exclusions
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