Hollywoodbets are arguably one of the most popular and well known bookies in South Africa. They not only have an online sportsbook but also a number of retail operations that seem to be doing very well. Their first branch was opened in 2000 and they now have an impressive 84 stores across South Africa.
As much as we like their retail stores we’re going to focus on Hollywoodbet’s massive online operation, which includes sports betting, live casino games, scratch cards and slots games, so onto the Hollywoodbets review, where we’ll be looking at the most important features and offerings. Hollywoodbets currently offer new users a R25 sign up free bet, plus 50 free spins on the popular Spina Zonke slots games.
Hollywoodbets South Africa
The Hollywoodbets site can be somewhat underwhelming when you open it on desktop, the predominant colour is their branded purple and there are tabs and buttons everywhere. Once you’ve gotten over the purple shock you are left with a very deep reaching site that feels slightly out of date, but one packed with various betting options and menus.
Hollywoodbets registration
It’s fast and easy to register an account with Hollywoodbets, in fact we’ve put a complete registration guide together to help you get started. Check out our registration guide which will take you through the process step by step. You will only need to fill in a few details and registration can be done from your phone or pc. If you’d like to skip the rest of the review and jump right into registering with Hollywoodbets then this link will take you to the registration page. Hollywoodbets are currently offering punters a Free R25 bonus when signing up.
Hollywoodbets Mobile
We also had a look at the Hollywoodbets mobile website, https://m.hollywoodbets.net/ and found it to be a fantastic experience, making up for the poor one on desktop. The site caters for punters who might not have the best smartphones which is great as it makes mobile betting more accessible. You can upload your FICA documents, get an app for basic phones as well as check results. It’s one of the best mobile sites in South Africa for what it offers and we can see why it’s one of the most popular platforms used by punters.
You also have all the functionality on mobile that you have on desktop, it just feels much smoother and more intuitive. As we mentioned it’s one of the best in South Africa!
Hollywoodbets Casino and Live Games
Hollywoodbets have a fantastic selection of both live casino games and live games. There are 100s of your favourites to choose from, including roulette, blackjack, poker, Crazy Time, Lightning Dice and many more. You can read our Hollywoodbets casino games guide for more details on what is available.
Hollywoodbets Spina Zonke
Hollywoodbets were one of the first online bookmakers to offer casino slots to players. The online slots are called Hollywoodbets Spina Zonke, and there are over 300 different slots games like Hot Hot Fruit, Sweet Bonanza and more, from providers like Habanero, YGGDrasil and Pragmatic Play to choose from. We’ve reviewed Spina Zonke in detail if you’d like to know more about the games and how they are to play.
Hollywoodbets Scratch Cards
Digital scratch are also available on Hollywoodbets, with 7 different scratch cards to choose from, starting from as little as R0.25 per card. The biggest win you can pick up from a scratch card is a cool R2 Million, off an R8 card.
Hollywoodbets Cash Out Games
Hollywoodbets also offer two fantastic cash out games that have proven to be a huge hit with players, these are Aviator and Hollywoodbets Jetx. The aim of cash out games is to cash out your bets before the plane flies off, and they start from as little as R1 a bet.
Hollywoodbets Deposits & Top Up Options
Hollywoodbets currently offer the following deposit methods to top up your account. Punters who do not have access to a bank account can still enjoy betting with Hollywoodbets as there are several voucher deposit options available.
- Vouchers (1Voucher and various others)
- EFT Payment
- Credit card payments
- Instant EFT (Ozow, Peach payments)
If you’d like to know how each of these deposit work then check out our Hollywoodbets Deposit Guide.
Vouchers
Vouchers are one of the most popular ways for punters to top up their Hollywoodbets account. There are several vouchers you can use at Hollywoobets, including 1Voucher and Holly Top Up vouchers which can be purchased at retailers nationwide.
Hollywoodbets Withdraw Time
Hollywoodbets have one of the fastest withdraw times in South Africa. Their withdraw time is around 24-48 hours. With most punters actually receiving their money on the same day, even over a weekend. To put it simply, their withdrawals are lightning fast. We’ve tested their withdrawals numerous times over the years and the processing speed is simply fantastic.
Hollywoodbets Odds
It’s not all doom and gloom as once you get used the layout the Hollywoodbets experience is a fairly positive one. They have their own trading team and price up before most other South African bookies have had their breakfast. Want the latest Super rugby handicap?
Hollywoodbets will be one of the first to post it. Not only are they ahead of the game with their markets but they are also very competitive with their posted odds. You’ll get a good deal when betting at Hollywoodbets, something which not many South African bookies can offer.
The compliments continue to flow when one takes a look at their payments team, if you withdraw before 10am you’ll likely have that cash in your account before the end of the day.
Cash Out
Hollywoodbets are the latest bookmaker to offer cash out to their punters. Cash Out at Hollywoodbets is slightly different to that at other bookmakers, punters can only use cash out on mobile for multiple bets and use the feature before a match starts. Most other bookies allow you to cash out at any time, depending on the match flow. Check out our how to cash out at Hollywoodbets post for more on how to use the feature.
Hollywoodbets Customer Service
One area we did find them somewhat lacking in was their customer service. The call centre agents were pleasant to deal with but could do with some additional training and a live chat feature. There is nothing worse than being promised something that never materializes, you need to be lucky if you want to have that incorrect bet voided at Hollywoodbets. Other than that they were able to answer our queries sufficiently.
Hollywoodbets Contact Details
Hollywoodbets have a vast customer support structure which is broken down in to general inquiries, deposit and withdrawal inquiries. Below are the contact details for general question.
- Helpline: 087 353 7634
- Email: hwhelpline@hollywoodbets.net
- WhatsApp: 071 446 0778
Click here to view more Hollywoodbets contact details.
Hollywoodbets App
Hollywood currently do not offer an app for Android or IOS users. We recommend adding the mobile site to your home screen as an alternative.
Fixtures
Did you know you no longer have to visit a Hollywoodbets branch in order to get the latest Hollywoobets fixtures? You can simply download the latest Soccer or Sports fixtures from the site itself. The fixtures are in a PDF format so you’ll need a PDF reader on your PC or Mobile Device. You can view and download the latest fixtures here.
Fica Bonus
Hollywoodbets have always offered a Fica or registration bonus for new customers. While this has changed in amount over the past few years we’re glad to see that they still have it on offer. Currently Hollywood have a R25 Free Bet for new customers, which you can claim by clicking here to go to the registration page
Promotions
- Predictor Games
- R25 Sign-up Bonus
- Irish Objection Promotion
- Soccer Bonus Bonanza
- Refer A Friend Promotion
- Soccer Money Back Promotion
Their promotions aren’t the worst and are pretty standard but one thing does stick out like a sore thumb… The lack of a sign on offer. It’s not really that surprising as Hollywoodbets are so big they really don’t need to offer one! We would however like to see one in the future.
Sports Offered
You’ll find a comprehensive sports offering at Hollywood, including the sports listed below.
Athletics, darts, softball, archery, badminton, beach volleyball, bowls, canoe/kayak, chess, combat sports, curling, diving, equestrian, fencing, gymnastics, hockey, rowing, squash, surfing, swimming, table tennis, water polo, sailing, snooker, shooting, triathlon, weight lifting, wrestling, lucky letters, soccer, horse racing, rugby, tennis, American football, Aussie rules, baseball, basketball, boxing, cricket, cycling, golf, ice hockey, lucky numbers, motor racing and more.
Virtual Sports
Hollywood offer 2 virtual games to their punters, virtual soccer and virtual horse racing. Both can be played on the Jika Sports section on the site and are a first in South Africa.
Hollywoodbets Betgames Africa
Hollywood have a comprehensive Betgames offering, including Wheel of Fortune, Dice, Poker, Lucky 5, 6, 7 and War of Bets. They have also recently updated their system, so you can now bet on the games from your wallet instead of having to transfer funds.
Overall Experience at Hollywoodbets
During the course of our Hollywoodbets review we’ve brought up lot’s of negatives and positives about them, this does not mean we dislike them. We just would like to see them improve their site to a decent standard. Their Inplay site is pretty good and it’d be great if they could use that as a springboard into a new revamped site.
The overall experience at Hollywoodbets is indeed a positive one. They are also very active on the charity side and have a fantastic up to date blog, all extras that score brownies points with us. If you are looking for a big, established no nonsense book then Hollywoodbets is for you.
Sign on Bonus Rating : 7/10
Overall Rating : 9/10
Can you please help me with my account
Requesting my Hollywood bet account number and login details
I played gosloto 5/36 on Hollywoodbets today.
The draw happens every 15 minutes.
I played 2 numbers with odds of 55/1.
I played according to a staking plan. I lost all morning from 7:30, but eventually hit 1 at 12:00.
Hollywoodbets lowered my odds from 55 to 50 before the next draw at 12:15 (without notice).
I queried and they just replied with legal, contractual fine print.
I tried to use the website’s Chat line and email. This is the contents of those conversations:
You changed the odds on my bet from 55 to 50 whilst I was playing. What is that?
Web User 897312cb1e53502a5851a8e6 says:I had my first win of the day at 1200 and you reduced the odds at 12:15. No message, no call…. WTF?
Web User 897312cb1e53502a5851a8e6 says:Still waiting …..
Web User 897312cb1e53502a5851a8e6 says:My no is 0744800764
says:You have already done my withdrawal, but you still have not answered my chat or my email!
the most ridiculous institute to get a hold of!! been trying weeks on end to get in contact with someone from Hollywood bets without no luck!!!! Unable to withdraw funds and taking money from bank account which doesn’t reflect on bets account. An absolute nightmare!!!!!!
Hi I made a instant withdrawal but I got no voucher number or pin i got a email with reference and my Hollywood account number what can I do to get the money
My account no longer active pls help my
6K 1 month with a 0.5k winning. Robbery i say. Made a screen recording. Proud South African, will show my ppl what u are up to.
This company is pathetic poor service no response to emails waiting for payment since Dec22 we are now heading to the third month again still same story they will follow-up
Hi
My Hollywood if i want to log in it say my account is invild
I’m waiting for my account to be made active. Please. There is money on my account i want to use to play. Please help
Help me pls
good day
please assist me in recoving my accont as it says wrong password or number or id used and i can not reset nor re-register
Ive been trying to recover my account as it keeps on saying wrong username or password and ID used…why is that so and why don’t you guys respond my emails.
Your services are very poor…poor service at its best
I’m here for the slots. 🙂
I have been registered with Holly wood long time ago I have changed my number so now am struggling to log in it says user number and ID number does not match.please assist me.
Need help struggling to log in after changing numbers
Not happy with this site at all been trying for the past month to get payment withdrawal and been phoning sending emails and they just say the same resent your fica documents have been sending it 5 time already photos email scans and still nothing its unavailable
my hollywoodbets.mobi is not allowing me to login
Nonhlanhla Portia Mafa
Hi there, I have registered with Hollywood long time ago…so now I bought a new phone am trying to login now, it says my number and ID no ,is already used so how do I get help?
Hello
I have changed my numbers (username) from old numbers to new numbers the problem now is that all numbers are not active it says contact are invalid. When I call I get no answer. When I send email no respond. And when I try to reregistrater it says the ID is already in use , what must I do?….
Hi I tried to login my Hollywood account but it keeps on saying the client is not active, please assist me what to do…
Hi, it’s Eric, the money was widthraw from my Acc without my knowledge. Pls talk to me
Horrible people be very careful avoid like the plague, allowed me to join while under gamstop and deposit and loose £800.
Wouldn’t refund when I showed them my gamstop registration because I had a different email address, absolutely disgusting even though all other details match such as home address, contact number, date of birth.
Gamstop is a total failure in my opinion as it didn’t work and there are still sites like Hollywood scums willing to take your money knowing its wrong. I’m just in the process of talking with a solicitor about what they have done not so much for the cash but I feel this should make the news to show how they really look after problem gamblers.
Best betting site ever
Hi I have registered with Hollywood longtime…so now I have bought the new phone am trying to login it say my no. And I’d no. Is already used so how do I get help…?..
Hi I tried to contact Hollywood bets for account registration coz they keep saying my Id is in already used, I try to contact them through email and watsaap bt no one attempts to respond, I’m sure this poor service is making every one feel neglected
Sorry to hear that you aren’t getting the service you should be, perhaps look at trying another bookmaker? Here’s some that are available to SA punters https://www.bestsportsbetting.co.za/list-betting-sites-south-africa/
Same thing is happening to me they keep on saying my number is already used
I want to top up but it keep on saying client not active or contact fica
I have register want to place bet
Hello..are you welcome me
Hello.. I want to join the hoolywoodbets
Yes
Hi im Sihle
I have forgotten my login details because my account is three years old not being used. And I have sent emails and I’d copies but still I’m not receiving any help. I’m being told all the time that I should email I’d copy which I do all the time but still nothing.
hi am ziyanda when i login it says client not active ..submitt fica dotuments
I’m trying to open an account and it says my ID number already in use help
You need to contact hollywoodbets helpline. Tell them someone has used your ID and ask them to look it up on the system. They’ll be able to assist.
I do not agree with the Hollywoodbets, it’s currently one of the most difficult betting website when it comes to checking your recent bets. They duplicates bets God knows why… you have to open a bet to if you want to know which bets was that, they cannot the ticket number to uniquely identify a bet from outside. The bets are all up side down. After the result its even complicated…. they still have a long way to go.
I phone in to give new number ,but still deficulte to log in
I can not logg in to my account,, whats the problem Now want play my games
Hi im struggling to login to my account and it my first time to play Hollywood bet pls help me
I’m trying to register but it tells me that my ID number is already in use. I need you to deactivate that account
I want to open my account but they tell me that my account is no more ative, so wat can I do?
Ask them what they need to reactive that account James.
I need help
Join the discussion…I want to withdraw my money en i make ewallet bt i ddnt get sms from Hollywood
Hi i excluded myself at the National Gambling Board. Hollywoodbets marketer contacted me and said he must close my account because i am blocked. I told him to leave it open and he did. I lost a lot of money again. Can i claim any back or take them to court?
Hi Dux,
You can try go that route but ultimately you requested the account to remain open which they listened to. I’d speak to Hollywood and see what their response is and take it from there?
But i have a problem that is why i excluded myself. Dont they have a responsibility? The gambling board sended them my id and said i was blocked? Al the other sites closed my accounts and said they could lose their license
Yes, they should have honored your first request. Which is why it’s worth trying to communicate with them before going to the gaming board.
But how do i go from here? Were do i start?
Start by mailing Hollywoodbets explaining the situation. If they don’t give you a satisfactory answer then contact the KZN board and lodge a complaint http://www.kzngbb.org.za/
-Goodday I just wanted to know what happens if I win and I want to withdraw but I can’t finish my Fica application just because my proof of residence is not under my name I mean I’m only 20 I don’t have a house and the owner of the is my granny she can’t walk what now I can even send her copy of ID …I’m very confused is Hollywoodbets only for people with houses seriously then why was allowed from the first place to bet if I won’t be able to with my money
You’ll need to get a signed affidavit from the police stating you live with your grandmother as well as proof of her address. You don’t need to be the owner of the house. I hope this helps.
Hi Hollywoodbets
Hollywoodbets max winning have increase to R10 miliion ZAR but when i bet on my mobile it show that i cant win more R50 000, what is the problem here
Hi Noel, are you trying to take a fixed single bet or multiple? Let us know what the bet type is and we’ll see what we can find out
I can’t withdraw my funds and I did everything they asked me to to do. Aaa have this is very frustrating mahn.. I have money but I can’t use it.. Your service is the poorest. I called them and they gave me a lame excuse that was not in their Terms and condition. Nxa mahn this poor.
I doubt that if one wins 10 millions this bookmakers will be able to pay. Their terms and conditions contradicts their maximum payouts and their daily limits winning. It’s only when you win huge amounts then you will be referred to their terms and conditions. Watch out punters
Regarding fica. I submitted my FICA documents via email of which are my I.d copy and my fathers I.d copy, proof of residence and a signed capitec bank declaration that states I’m his son. I went through the process more than 5 times and the response i get is “your proof of residence is invalid or your proof of residence is outdated” I updated the proof of residence again their response was its invalid.
please assist me with registering this is my account number(cell number)
0730473366
Hi Romeo,
Unfortunately we have no control over Hollywoods policies when it comes to Fica. Have you thought about looking at signing up with another bookmaker instead?
hi ,
always dealing with staff at hollywood that cut the call when they cannot answer the question
That’s not very nice of them at all! Write them an email and let them know about the poor service you’ve received?
Hi was your issue resolved? I can assist you if you want t
Hi Yunique, the comment was from April so I assume the issue has been resolved 🙂
i have an issue with number of games in a tennis match considering the 3rd set . they told me that set will be called one game and added to the games in the other 2sets im so shocked. please help. my number is 0623490879
Hi Bradley, can you send us a copy of the bet you took so we can look into it?
Thank you for your site, I find your articles and reviews very interesting; but I have to disagree with this one since I had a very bad experience with Hollywoodbets. I submitted my FICA documents, and well over a week later I still haven’t gotten the R100 bonus they promise on their site. I’ve attempted contacting them on their site but I haven’t gotten any sort of response. I’ll probably be going back to EaziBet.
Hi Jamie,
Would you mind if we took this up directly with Hollywood on your behalf? It’s quite rare for us to get complaints about their fica processing.
Hi Jamie
I would like to apologies for the inconvenience caused as we at Hollywoodbets strive to make all clients our top priority.
I have sent you a mail regarding this problem and will make sure to get this resolved ASAP
help me
holl how are you doing today i want sing in to hollywoodbets but i am trugllnge to log in
hi,i have 20voucher hollywood.exchange with1voucher