Playbet Review

Introduction to Playbet

PlayBet is a Johannesburg-based bookmaker which was founded in 2011. Their online betting platform has a comprehensive range of sports and markets available, including all the usual suspects such as soccer, cricket, rugby, boxing and tennis, as well as American sports like NFL, basketball and baseball. 

Playbet Site Overview

With its red and black colour scheme, the PlayBet site is aesthetically pleasing, managing to attract your attention without hurting your eyes. Both the vertical and horizontal navigation bars simplify the user experience, allowing punters easy access to the various sports as well as Lotto and lucky numbers available.
PlayBet offers live up-to-date results on all sports, while also providing a news feed and upcoming events section. Upcoming matches are displayed on the right-hand vertical navigation bar which allows punters to easily locate events which are starting soon to get their bets on as fast as possible. The results page is a useful feature which allows users to see which of their bets won and lost. Punters are also able to download a detailed soccer fixtures list with upcoming matches and betting odds from most of the world’s leagues.

PlayBet has a scrolling news feed at the top of the home page which provides all the latest winning lottery and lucky numbers. Also displayed is the Play Bet customer service number should punters have any account or product-related queries. Contact details also appear prominently at the top and bottom of the home page which we found to be a big plus when compared to other bookies. If you’d like to contact Playbet customer service directly use the image below.

Unfortunately, we find taking multiples/accumulators a bit confusing with PlayBet because of the system Turfsport uses, whereby you have to decide whether you want to take a bet with multiple legs before you put anything into your betslip and use a different button (MPL or SMPL). However, we were pleased to see step-by-step instructions on the home page explaining the process of placing a bet, which we have never seen before on any other online sports betting site. There is also readily available information on betting rules, banking methods, etc. which are often tricky to find on many other online sports betting sites.

Playbet Promotions

PlayBet offers a decent selection of promotions (rugby, cricket, golf, horseracing and more) but do not offer a deposit or FICA bonus as of yet. They do however offer a high stake limit of up to R20 000 on your first bet which is significantly more than many other bookies are willing to take from brand-new punters.

Mobile: PlayBet has an easy-to-use mobisite which is very similar to the BetXchange one. A criticism we have of the mobisite is that placing system bets (Trixies, Patents, Yankees, etc.) is not possible.

App: No mobile app available as of yet.

Playbet Withdrawals

Playbet have some of the fastest withdrawals we’ve ever seen in South Africa. They process and release funds which have been withdrawn on the same day you withdraw. Which is fantastic as the money usually is in your bank account on the same day. This is really unexpected and we can’t praise them enough on their efficient withdrawals!

Our Final Playbet Thoughts

We really like using PlayBet and have had a positive experienced with them so far. They have a solid offering backed up by the Turfsports brand, which is tried and trusted in the South African online sports betting industry. We also really like the fact that their withdrawals are so quick, if not the fastest withdrawals in South Africa.

Overall Rating : 7/10
Sign on Bonus Rating : N/A

Open an account: Click Here to Register
Social Media: Users can follow PlayBet on Facebook and Twitter.


  1. How do I check my bet slip?

  2. Is there a deposit bonus for playbet? I want to register but they don’t have any offers for my first deposit, can you help?

  3. Hello guys,
    Just came by these posts. If you experience any technical or billing isues use our portal our twitter @Playbet or our Whatsapp line 0861752923.
    We try to monitor all blogs and mentions but the above channels are our official communication portals.

    1. Best Sports Betting says:

      Thanks guys

    2. Update: our Whatsapp number is 0606 888 888

  4. Customer X says:

    Poor service. Sent 3 emails today to “customer support” and not a single reply or acknowledgment of email!!

    1. Best Sports Betting says:

      That’s very disappointing to hear. Try pop them a message on Twitter or Facebook, they’re usually very responsive on those channels.

      1. Customer X says:

        I deposited funds today via SID. Said payment successful and received the sms that the money came off my bank account. But it did not credit my playbet account. Emailed politely to enquire and told them i have the sms etc. I know there is a way they can check that it went through. But they dont bother to reply to my email. So sitting waiting now not knowing what happens with my funds!

        1. Best Sports Betting says:

          That’s happened to us several times and they usually sort it within an hour or so. I recommend giving them a call as that’s the best way forward with your issue. Ideally you’d only need to Email but unfortunately service standards in SA can be a bit lacking 🙂

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