Supabets are a bookmaker that has exploded onto the South African betting scene in recent months. They are an international operation and seem to be investing quite heavily in the African market, which is great for us punters. They currently have a massive R10,000 deposit match for new players, click here to claim it.
If you are having trouble accessing the Supabets site down to it being offline then click here for the latest updates.
Supabets Review
I’ve never been into a Supabets store so I cannot say too much about their retail operation but apparently they have 31 branches around South Africa and one opening / open up in Cape Town soon. I’ll definitely head down soon to check the store out. Anyway, onto the good stuff.
Sign on Bonus from Supabets / Supabets Deposit match.
We’re glad to see that Supabets came to their senses and introduced a whopping 100% match up to R10,000 which is one of the biggest in South Africa. The only other bookmakers that are in the same range as the Supabets deposit bonus are World Sports Betting and Betxchange.
Supabets Site
The overall feel of the site itself is solid and easy to navigate. The website feels polished and has a very European bookmaker feel to it. There is a strong emphasis on lottery and lucky numbers, something we’d like to see less of but we’re sure Supabets have their reasons. Other than that the site is a breeze to navigate on desktop and it allows you to create custom coupons for what you are betting. The mobile site is a very different experience and while it’s simple and easy to you it could you with a bit of a style update, however it is perfectly functional!
Supabets Cash Out
Supabets have joined several other bookmakers in offering cash out, which allows players to end their bets early. You can read about Supabets cash out here.
Supabets Customer Support
Their customer service is has improved drastically over the last few months and it’s now competent enough for punters to use. They are able to assist on the phone and email but their whatsapp support is somewhat lacking at the moment but will hopefully continue to improve
Supabets Customer Support Contact details
Contact : +27 11 215 7000
Supabets Minimum Deposit
Supabets currently have a R1 minimum deposit amount available to customers.
Supabets Fixtures
Supabets have all the lastest Soccer and Sports Fixtures available for download. Click here to find out how to get your hands on the PDFs.
Supabets Promotions
5% Money Back Special : Get 5% of your money back if you lose.
Multibet Special : Get a boost of up to 30% on multiples
Supabets suggestions : We will award our customers up to R200 per customer for a great suggestion.
One does have to say those are two very unique and interesting promotions that you don’t find elsewhere. We really like the 5% money back special which is very generous of them.
Sports Offered
Soccer, baseball, Aussie rules, basketball, boxing, cricket, darts, floorball, futsal, handball, ice hockey, rugby, snooker, tennis, horse racing, volleyball and more.
Lucky 1
Supabets are the first bookmaker in South Africa to legally offer online roulette. You can read all about the Supabets Lucky 1 game here.
Overall Experience
The overall experience at Supabets is a positive one. With unique and interesting promotion, a massive sign on bonus and a solid website, Supabets are a bookmaker to watch. We enjoy the simplicity of the site and how easy it is to get a bet on. The sign on offer is also one of the biggest in South Africa and definitely worth taking advantage of! Our biggest gripe is the customer service but that has been steadily improving and hopefully will continue to do so. We recommend opening an account at Supabets, which you can do here.
Sign on Bonus Rating : 9.5/10
Overall Rating : 7.5/10
WE HAVE HEARD YOU! You can now submit your FICA documents to our specialised department: fica@supabets.co.za
SUPABETS Customer Support: Please can you contact us by calling us on +27 11 215 7000, SMS HELP to 31388 and we’ll call you back, or email support@supabets.co.za. We want to try and resolve these issues, but are unable to find your details based on the names in the comment section.
I’ve experienced a really bad service more often than not I think Supabets should train their personnel. One other disturbing… Read more »
Supabets needs a stack of documents before you can withdraw, but once sent, withdrawal was no problem. The 2nd time… Read more »
Supabets took my R40000 that I have won it’s been 4 months now and they are telling me that my… Read more »
I have been using supabets for the past 4years and I never had any problem with it until last week,… Read more »
No wonder why people now love betting online. Yeoville superbets has poor service, No name badges on employees so they… Read more »
Thanks for the feedback Melusi, you’ve listed exactly why online betting is become more and more popular. We’ve passed your… Read more »
[…] how Supabets Lotto works. If you don’t have a Supabets account have read through our review or click here… Read more »
Hi my name is Amos I have an Account with Supabets their helpline is useless even the branch kempton Park… Read more »
I been really a very honest customer for supa bet for the past 3 years now and the service wasn’t… Read more »
Do they still request Fica and a stamped bank statement with every withdrawal request?
Honestly haven’t used them in around a year but we assume the same process in still in place as it… Read more »
Generally i have no qualms with SB BUT… I have an account with Supabets (SB). I placed a lotto bet… Read more »
Hi King Dobby,
Thanks for the comment. We have responded to you via email 🙂
Holding thumbs!
Me I’m having a bad experience with Supabets, I read here that they give a bonus within 72 hours. Its… Read more »
You should get the bonus within 72 hours King, but yes their service leaves a lot to be desired. I’d… Read more »
So what good do these gambling boards bring to the table then? I see this Supabets is registered with the… Read more »
Hi Mgqqwesi are Supabets not wanting to pay you out? What is their reasoning?
Apologies for not being clear, I was just responding to the complaints posted by other punters on here regarding Supabets.… Read more »
Just be careful with the wagering on that 20k mate 🙂 it’s rather large!
Well, with such negative comments about them, I won’t be going in that direction for the foreseeable future.
They do have a bit of a bad rep but they are improving, the biggest complaints were FICA and Withdrawals.… Read more »
Service still sucks at supabets, supabads it should be called.
Supabets don’t respond to my email and owe me money. Please assist.
For the love of all things sane do not give these guys a cent of your cash.You will be in… Read more »
Can sell one please tell me how they resolved their problems with Supabets. Customer service DOES NOT LISTEN AND DOES… Read more »
Give them a call mate, we honestly have no suggestions left. We’re as gatvol of them as your name suggests.
Hi sir please assist me with Supabets register and fica I want to join.
Hi Zip, head over to the Supabets website and follow the registration steps, it’s pretty easy. They also have several… Read more »
I have now been waiting nearly 3 weeks for a payout. I won 35k on a UFC event. Only withdrawal… Read more »
Firstly the bank is able to confiscate the funds(it’s happened to us) but you said you knew it was likely… Read more »
error ai wouldn’t advice anyone to have an online account with supabets .you will regret as for they customer service… Read more »
Their customer service staff do need a major overhaul.
would advice any one to bet online with supabets, you will regret it trust me you don’t want to know… Read more »
Supabets customer service has improved incredibly recently. They were admittedly piss poor but I’ve had my complaints dealt with quickly… Read more »
Supabets help is no good and cannot solve my problem. They will not pay out on my bet. Please assist.
Do u have a contact for a supabets manager? the call centre will not help me and i want my… Read more »
Hi Juma, Afraid not, we did ask due to all the complaints but had no luck. Keep trying with the… Read more »
Worst customer service i have ever experienced in the online sports betting industry.. They take hours to reply to you… Read more »
Hi Jet, We wholeheartedly agree with everything you’ve said. It is a real problem and they don’t seem too interested… Read more »
I never heard of this website until I googled Supabets complaint and this came up. Frankly I’m nor suprised that… Read more »
Supabets’ forgot password service also does not work. Enter my email and wait the link to change my password, but… Read more »
I read all the supabets complaints here then the review and thought nah it can’t be that bad and I… Read more »
Eina, we were contacted by a guy who waited more than a month for his Supabets bonus…
To be honest I have no complaints with Supabets but I haven’t tried to contact them yet.
Sho so many Supabets complaints. No thanks.
I see many supabets complaints in comments. Supabets are no so bad guys
Thank you for review
Please help me I can register with Supabets I have not any Supabets complaint
Can you help us with our Supabets complaint?
So many Supabets complaints…has anyone had their complaint resolved?
Another unhappy Supabets user(well I tried to register) their kak service in getting my account setup which failed at the… Read more »
Googled Supabets complaints and ended up here. The 7/10 is way too generous,should be 5/10 at most. Agree with others… Read more »
Thanks Kobz, we’ll revisit their score if their service does not improve!
Supabets customer service people are the worst I’ve ever dealt with!!I sent them 3 copies of my fica stuff and… Read more »
Thanks for the info. We’ll update the review once we’ve had more experience with their customer service.
Mj I have the same problem they won’t take my documents because they are screenshots,can you tell me who can… Read more »
I only have my cellphone bill to send in and I do not have a scanner and they won’t take… Read more »
Hi Christof,
They are very picky, can you try forwarding the bill to them via email?
I did thanks. No luck. Just going to use another bookie 🙁
To all yu guys complaying open a account with world sports betting best service
Supabets customer service is beyond useless. They don’t reply and are thick as bricks. Why have a whatsapp person who… Read more »
Any punter with half a brain will steer clear of Supabets, just look at all the Supabets complaints on here… Read more »
just to follow up. I gave up on getting my account fica’d. my money is better spent else where. Surely… Read more »
Headline EFC sponsors and can’t bother putting up early markets on their own events. Wtf. Supabets please. Customer service are… Read more »