Betxchange are one of biggest bookmakers in South Africa, you’ll likely have walked past a Betx shop or even seen an advert on TV at some point. We’re going to have a closer look at the Betxchange site, bonuses and more in our Betxchange review.
First off we’re glad that Betxchange decided to do a major face lift, as one area they have struggled with in the past is having a user friendly website. They’ve mostly achieved this with their site and it’s a most welcome change. Let’s dig a little deeper in our review.
Betxchange South Africa
The Betxchange landing page is quite breathtaking and they’ve really done a good job on it. It’s colourful and simple while still managing to have a slick look about it. It’s miles ahead of their old landing page so right off the bat they have hit a home run. The main navigation options are Sports, In-play, Lotto, Tote and Sportal but no lucky numbers. Considering the growth of lucky numbers in South Africa a quick link would be a no brainer but they haven’t included one here.
Sites Similar to Betxchange
 | 100% Deposit match free bet up to R1000 on sports, or R2000 on casino games using promo code BSBZA1 Betway Review |  |
 | 150% Deposit Match Bonus Up To R1000 & R50 Sign Up Bonus Easybet Review | |
 | 100% Deposit Match Bonus Up To R3000 YesPlay Review | |
 | Get up to 100 free spins or a R250 sports free bet Lulabet Review | |
 | R25 Free Bet For New Customers & 50 Free Spins Hollywoodbets Review | |
Betxchange Login
Another interesting omission is a login button. Currently the only way to login is to enter a section of the site or click the registration button and login from there. A minor inconvenience but one never the less. If you are struggling with your Betxchange Login then try off an different browser or try from your mobile phone, there have been several reports of punters struggling to login.
Layout and User Experience
Once you’re actually in the sports section of the Betxchange website you are greeted with a great menu and some more lovely visuals. They’ve done a superb job with the design and layout of the site and gone are the days of searching and searching for the market you want to bet on. It’s now just a few clicks away.
We also quite like the modular feel to the site, this will allow Betxchange to slot in different banners, specials, markets etc where and whenever they like, making for a more dynamic website. Everything is where you need it with the expection of credit card deposits, we are not sure what happened here as it’s very difficult to actually find the deposit with credit card option. For now we’ll assume that it’s due to the new software being rolled out, and while frustrating we are happy to wait and see if they change this.
Betxchange Mobile
The Betxchange mobile site is much improved and is now much easier to navigate. The mobile site is a mobile version of the full website (Duh!) in the sense that the feeling and layout are the same. It’s one of the strengths of the new Betologic software and we quite like it. Gone are the days where going back takes you nowhere, phew!
Betxchange Fica Bonus
Betxchange do not currently have a fice bonus offer for new customers.
Betxchange Bonus
Betxchange have retained their great promotional sense and there will be plenty on offer for all sorts of sports. You’ll struggle to find a bookie with as many promotions as they have and we’re glad to see they’ve keep the promotion flag flying high. Betxchange also offer a whopping 100% match up to R10000 match which is fantastic. We’re not sure if this applies to existing customers but on depositing we did receive the bonus.
We hope that other current customers also got the bonus as it’s a nice way to retain customers and have them try out the new website. Just be aware that the Betxchange sign on bonus terms are 10x wagering at 9/10 or more. The bonus balance is also a bit confusing as in your wallet you are greeted with two different amounts, you’ll need to wager through your real money before you get to the bonus money though. We’ve heard several complaints about this but seeing that they are on the Betologic software it’s just how it is, and to be fair it’s pretty standard practice.
Betxchange contact details
- Tel: 011 712 4716
Email: customercare@betxchange.co.za - Whatsapp Us- 064 898 5462
- Call Us- 011 712 4610
- Live Chat
Overall Experience
Betxchange have grown from strength to strength and their updated site is a great statement of intent. A few years ago they had one of the most confusing and frustrating websites on the market and thankfully they’ve grown in leaps and bounds since then.
You’ll more than likely enjoy the Betxchange site even with the problems we mentioned, we’re sure they’ll iron those out in the coming weeks though. It’s miles ahead of what they’ve had in the past and is almost on the same level as Sportingbet. The R10,000 match also does not hurt and we’d like to see it made a permanent fixture. Betxchange gets two thumbs up from us.
Overall Rating : 8/10
Sign on offer rating : 9.5/10
Betxchangealso cheat me bro they r broke the don’t want to pay punters who won I won 98000 they canceled my bets which I won 3 months before
Have you contacted the Western Cape Gaming Board? If not you should lodge a complaint with them to try get your funds returned.
If u loose then it’s fine but if u win u can’t get up winning they will said u place the bet after event
Customer service wint solve ur prbken they can cancel any bet anytime I face this matter
Don’t ever play on betxchange
Good Evening
Kindly advise the steps on.jow to play this xchange
Please provide steps by steps
Help me with my passwords
Hi. I have been disappointed with them since the site makeover. Ok granted the old site was not much to look at but the pricing on soccer used to be better than WSB. Not anymore. Can’t really speak for other sports though as I’m more of a soccer person. Can we maybe have a review of soccer pricing and which book offers the best value? I’d be willing to contribute to the piece. And not just talking about the high in demand leagues like the English Premiership lets look at pricing on lesser known leagues too.
Coming back to Betx: another thing I dont like all the additional “fluff” that loads when sometimes loading a soccer division to see the match list. WSB is by far the best on this count. All match lists are seen on the country level. The other books can learn a few things from this efficient layout. Just click on England and it loads all related matches.
Yes it’s alot harder to get to the league you want and most sites aren’t making correct use of coupons which can make it a long click journey to find what you are looking for! We’ll see if we can squeeze a article on the most competitive soccer betting odds in, hopefully have something up during the course of the week!
DO NOT USE BETCHANGE. They are useless. They changed thier username and accounts and I can’t login. They don’t answer the phones and the chat is beyond useless. Their forgot password doesnt work so I cannot access my account. Stay away.
I won 9/10 games on a bet does that mean I won a percentage or do I need to when all 10 games on that ticket?
Yeah you need to win all the games on a ticket. If one loses the ticket loses.
I bet at few south african betting sites and Betxchange has by far the worst loyalty rewards system of them all. Their mobile site has also place plenty of wrong bets that cost me thousands of rands and the not even reply to queries I have logged about it.
They usually give out loyalty points in July and in December, also it’s worth giving them a call and asking for a bonus, has worked for us in the past.
However you are right, the loyalty program ain’t great. What type of wrong bets did you place on mobi?
How can I get airtime
At a shop?
Hello my name is karabo Medupe and ive made my first deposit of R100 but havent recieved my bonus after opening and depositing
Looking forward to your reply.
Kind regards
Karabo Medupe
Hi i just opened an account and would like to know where can i buy recharge vouchers
I’m just opened an account and deposited R300 how do I claim my bonus for my first deposit?
Hi Lebajoa, you need to email Betxchange support to claim the bonus
I have deposited money in ky betxchange account but it still say i have R0,00
Hi Zodwa,
What deposit method did you use?
Some deposit methods like eft can take longer to reflect on your account. Give Betx a call with your account number and they’ll be able to sort you out.
Hai how can i deposit money in my betxchange account using cash, what do i write as my reference?
You generally use your account number (Betx Account) as a reference. I’d give them a call to confirm this though.
im struggling to access my account and since i deposited R100 on the 28/12/2016 but up until now its not reflecting
Have tried giving Betxchange a call on their customer line?
A good balanced write up. I agree the site is just painful. Conflict resolution with Betx has improved immensely. At one stage I even asked them to close my account but in the last 2 years ( at least for me ) they have really jacked up this aspect of their business.
Promos are good but they rarely advertise them. Got to go look for yourself and then let them know if you took a promo bet which I find painful.
Site has improved but the layout and speed of it needs work.
Betx are not afraid to put up odds and Stick to them unlike another book already reviewed here which I will not name.
Get their markets up early.
Overall it’s a good book and I am glad I didn’t close the account at the time.
8.5? You must be joking. Terrible load times. Take forever to result live in-play bets and you can’t take in-play multiples. “We lead, others follow” – god help us all.
Hi MugPunter,
We agree on the slow in play resulting but haven’t had any issues with the load times. What platform are you using? Thanks for bringing up the in-play multiples, we were not aware of that. A few more complaints and we’ll definitely have a look at changing the rating.
Normally operating on desktop/laptop and it takes a fair bit of patience to place any sort of accumulator bet. Having said that, their prices (especially on horseracing) are some of the most competitive around. Guess you have to take the good with the bad…
Agreed MugPunter, in this case there is alot more good than bad, especially compared to where they were a few years back. Still improvements to be made but they are definitely a go to bookmaker.
Hi. Does betxchange still offer start up bonus? And do they give bonus to a person who is birthdaying
Hi,
You need to deposit to activate the initial bonus, once you’ve used that then you can claim the average wager bonus.
We’re not sure if they have a birthday bonus like other bookmakers.
And how does start up bonus really wor?